Your Care Assessment and Care Plan

To ensure that we are able to provide the required support and to meet your needs and wishes, we will need to carry out an assessment.

All assessments are carried out by specially trained staff, and we will seek information from you and others involved with your support.

We may need to talk to carers, doctors, and any other specialists who know about your health and specific needs and we will always ask for your consent.

Our care assessment aim is always to make sure that we understand what you need and what your preferences are about our services, so that we can respond in ways which suit you.

In line with our Care Assessment policy, having assessed your needs, with help our team, you and your family members, friends and possibly an advocate, we prepare a care plan for the care we expect to deliver. This plan will give clear guidance about your wishes so the staff know how you want your care to be delivered and how we can support you to achieve your personal outcomes. It will detail the services we will provide, with information such as timings of care worker visits, and the special duties to be performed.

Financial Support

All costs relating to your care are provided and discussed prior to you accepting the service. Charge rates and a schedule of the expected cost will be provided so you are fully informed prior to agreeing or receiving the service.

There are three ways that your care can be paid for.

By yourself as the individual receiving the service (either funded by yourself, or family and friends). This is known as ‘self-funding’
The local authority may pay for some or all of your care
The NHS may pay for some or all of your care

Visit the Connect to Support Hampshire website for further information on paying for care.

You can also visit the Hampshire County Council website for further financial assessment and funding information.

For more information on how to pay, who will pay and when, or any other questions relating to finances around your care, please contact us by emailing office@stjohnswinchester.co.uk.