Dignity, choice and respect are key threads running through all our services. These crucial elements combine to deliver levels of care of which we are most proud. We are keen to embrace modern technology and use our new person-centred software to help with care planning.
We know that good care comes as a direct result of highly educated, well managed, compassionate team members. Care is carefully planned in partnership with each resident, their family and other healthcare professionals. Each suite is a homely, non-institutional setting in which residents are afforded as much independence as possible. Personalised care plans are prepared for each resident after admission and are reviewed regularly so that their care reflects their own individual needs and interests.
Led by an experienced, highly qualified Matron, the Moorside team work as a close and friendly group, all striving to deliver care of the highest standards to residents. We have a Clinical Lead Nurse and a Dementia Nurse along with Registered Mental Health and General Nurses supported by Principal Care Assistants, Senior Care Assistants and Care Assistants. We invest heavily in our staff learning and development to ensure everyone has the skills, knowledge and competence needed to deliver a high standard of compassionate care.
We firmly believe that by looking after our team well, and investing in their future, they in turn are motivated and equipped to provide the best care to our residents. We are proud that so many of our team members stay with us for many years, a testament to their commitment.
The home is registered with the Care Quality Commission and has been rated as ‘good’ overall with an ‘outstanding’ rating regarding the home’s responsiveness and treatment of individual needs.